7 Lies That Car Sellers Tell Buyers...And It's Legal!
Have you ever shopped for a car and been totally let down, ripped off and lied to? Well don’t feel alone fellow car shopper, the world is full of regrets tied to a vehicle purchase. Here are some scenarios that you will encounter the next time you shop for the car of your dreams. While you will hear boatloads of lies, it doesn’t mean it’s illegal. Here are some scenarios to be wary of:
“This is a great price for this car!”
Over the decades, I’ve had lots of friends who shopped for cars and later suffered through waves of buyer’s remorse because they failed to do the footwork and research beforehand. They felt slighted because they relied on the seller’s word that they were getting the best deal. In the last ten years that has changed drastically with the internet and the mountains of information now available. Make sure you do plenty of research before you start shopping for your next car and know exactly what a good price is for the car you want.
“This is the last one left in this area”
Car dealerships are rarely fun, but there are generally better-quality salespeople than there used to be. With online inventories just a click away, you should already know what the dealer has in stock when you arrive. If the car you’re looking at isn’t exactly equipped the way you want, don’t let them rush you with “This is the last one like it—you better buy it fast!” Use your research, step away, and call a few other dealerships. You’ll often find they have exactly what you want sitting on their lot.
“This car runs great!” (Used Cars)
“This car runs well,” and/or “We inspected it.”
Used cars come and go quickly at dealerships. Unless the dealer personally test-drove the car, chances are they have no real idea of its condition. Saying “it runs great” or “we inspected it” is a trained line to make you feel better. Dealer inspections are for their protection, not yours. Always test-drive the car yourself and, if possible, bring a trusted mechanic or knowledgeable friend along for peace of mind.
“You are required to buy the following things along with your car”
Once you’re in the finance office, the “closer” will try to pile on rust-proofing, fabric protection, paint sealant, GAP insurance, and push their in-house lender. Just say no. None of these are required, and most are overpriced or unnecessary. Stand your ground and save your money.
“If you have problems, bring it back to us” (Used Cars)
Every dealer will try to gain your trust by saying “If anything goes wrong, just bring it back to us.” That sounds reassuring—until you realize it’s almost never in writing. An “as-is” sale means exactly that. Verbal promises mean nothing once you drive off the lot. If it’s not written in the contract, it doesn’t exist.
“We’ll give you top dollar on your trade-in”
You will almost never get what you think your trade-in is worth. Dealers make extra profit on trade-ins, and most buyers accept a lowball offer just to get the deal done. Slow down. Check Kelley Blue Book, NADA, or recent local sold prices, shop your trade-in separately if needed, and be patient—you’ll come out ahead.
Be patient and get a deal you can live with
Always err on the side of caution. If the salesperson promises something, ask for it in writing in the “Other Terms” section of the purchase agreement. Most won’t put verbal promises on paper—that’s your cue to walk. Do not sign anything until you’re 100% happy with the deal. If it doesn’t feel right, thank them for their time and go somewhere else.
